Privacy Policy

Who we are

G11 Systems is the public name used by this website and the Hotel AI Operation Platform. The legal entity responsible for the website, its registration details and registered address have not yet been confirmed. This draft must be completed with those details before it is treated as the final privacy notice.

For privacy questions, contact [email protected]. Whether a Data Protection Officer has been appointed, and any contact details for that person, are also to be confirmed.

What this draft covers

This draft concerns the public website at g11.systems. The website presents information about the Hotel AI Operation Platform, which is in early development, and offers a simple contact form requesting a name, email address and message. The form hands the message to the visitor’s email application; the policy for any future hotel pilot or customer deployment requires separate, site-specific review and documentation.

Information we receive when you contact us

The website has no account sign-up. Its contact form asks for your name, email address and message, then opens a message addressed to [email protected] in your email application. The form does not submit or store those details on the website; the email is sent only if you choose to send it from your email application. If you do, G11 receives the details and message you chose to include. The purposes, legal basis, recipients, access controls and retention period for enquiry messages remain to be confirmed.

Technical and usage data

The web-hosting and server-log inventory has not yet been confirmed. Before this policy is final, G11 must verify which request data is recorded, why it is used, who can access it, whether it is shared with a hosting provider, and when it is deleted.

Cookies and similar technologies

The website displays a consent panel with Necessary, Preferences, Statistics and Marketing categories. In the browser check for this draft, the selected choice was stored in local storage under the key g11-cookie-consent; the choice itself does not identify the technologies or providers used in each category.

G11 has indicated that tracking technologies are present or planned. The complete inventory is still pending and must be added before this becomes an effective cookie notice.

Google Analytics (gtag.js, measurement ID G-6W6496WZZY) is configured to load only after a visitor enables the Statistics category or chooses all cookies. Its data collection, cookie lifetime, retention settings, recipients and any international transfers remain to be confirmed.

Microsoft Clarity (project ID youk0axz91) is configured to load only after a visitor enables the Statistics category or chooses all cookies. Its consent signals follow the Statistics and Marketing choices. Data collection, retention settings, recipients and any international transfers remain to be confirmed.

• Provider or vendor name and the technology used.
• Purpose, category, activation conditions and data collected.
• Storage duration, recipients and any international transfers.
• How consent is obtained, changed or withdrawn.

Pending: the banner’s current references to analytics, advertising and social-media partners must be checked against the final tracker list and the actual production configuration.

Purposes and legal bases

The purposes and legal basis for each type of data processing have not been approved. They must be mapped to the confirmed website and tracker inventory and reviewed before publication of a final policy.

Service providers and transfers

The hosting, email, analytics, advertising and other service-provider list is incomplete. Provider roles, processing locations, recipients, contractual safeguards and any transfers outside the applicable region remain to be confirmed. No complete recipient or transfer statement is made in this draft.

Retention and security

Retention periods, deletion procedures and the security information appropriate for this notice have not yet been confirmed with the relevant service providers. This section requires review before the policy is final.

Your rights and complaints

The applicable rights, how to exercise them, response procedures and competent supervisory authority must be confirmed against the final controller details and applicable law. For now, privacy enquiries can be sent to [email protected].

Changes to this draft

This page is published as a working draft pending completion of the outstanding information and legal review. It should not be treated as G11 Systems’ final privacy notice. The final version must state its effective date and be checked against the live website configuration.